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0x8031003C: FVE_E_KEYFILE_NOT_FOUND

Windows Error Code Lookup: Decode Windows error codes: Win32, HRESULT (0x80070005), NTSTATUS, Windows Update, msiexec and blue-screen stop codes, with what to check next.

Paste the number from an error dialog, event log, script or setup log: 0x80070005, 80070005, -2147024891, 1603, 0xC0000005, a stop code like 0x7E, a name like E_ACCESSDENIED, or a few words. You get every way Windows could mean that number (an HRESULT often wraps a Win32 error, so 0x80070005 is "Access is denied" too), its parts decoded, and what to check for the common ones. Names and messages come from the Windows SDK headers and Windows' own message tables; see Microsoft's System Error Codes and [MS-ERREF] for the full references.

Try: 0x80070005, 1603, 0xC0000005, 0x800F081F, 0x8024402C, 0x7E, access denied

0x8031003C = 2,150,694,972 = -2144272324

HRESULT 0x8031003C

FVE_E_KEYFILE_NOT_FOUND

The BitLocker startup key or recovery password cannot be found on the USB device. Verify that you have the correct USB device, that the USB device is plugged into the computer on an active USB port, restart the computer, and then try again. If the problem persists, contact the computer manufacturer for BIOS upgrade instructions.

Severity (bit 31)1: failure
Customer (bit 29)0: Microsoft
NTSTATUS inside (bit 28)0
Facility49 (0x031) FVE
Code60 (0x003C)