Event ID 38: Windows failed to load the required system file … with error status
Windows Event ID Lookup: What Windows event IDs mean: 4625, 4624, 4740, 6008, 41, 7045, 1102 and 3,000 more, with Windows' own message text, the fields and what to check.
Look up a Windows event ID from Event Viewer, a SIEM alert or a log export: what it means, the fields it records, and what to check. Many IDs are used by more than one source (event 41 is both a Kernel-Power crash and a boot error), so every definition is shown, the one people usually mean first. The message text is Windows' own, read from the event providers of Windows 10.0.26200.0, 2026-10-28; the notes are ours, based on Microsoft's security auditing reference.
Windows failed to load the required system file … with error status
Event 38
Kernel-Boot
System log
Error
Windows Update received a service stop request.
Event 38
WindowsUpdateClient
System log
Information
The time provider NtpClient has not received response from server
Event 38
Time-Service
System log
Warning
Transitioned successfully from … to … in response to
Event 38
TerminalServices-LocalSessionManager
TerminalServices-LocalSessionManager/Operational log
Information