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Event ID 38: Windows failed to load the required system file … with error status

Windows Event ID Lookup: What Windows event IDs mean: 4625, 4624, 4740, 6008, 41, 7045, 1102 and 3,000 more, with Windows' own message text, the fields and what to check.

Look up a Windows event ID from Event Viewer, a SIEM alert or a log export: what it means, the fields it records, and what to check. Many IDs are used by more than one source (event 41 is both a Kernel-Power crash and a boot error), so every definition is shown, the one people usually mean first. The message text is Windows' own, read from the event providers of Windows 10.0.26200.0, 2026-10-28; the notes are ours, based on Microsoft's security auditing reference.

Try: 4625, 4624, 4740, 6008, 41, 1074, 7045, 1102, 4104, 1149

Windows failed to load the required system file … with error status

Event 38
Kernel-Boot
System log
Error
Message and fields (as Event Viewer shows them)
Windows failed to load the required system file … with error status ….

Windows Update received a service stop request.

Event 38
WindowsUpdateClient
System log
Information
Message and fields (as Event Viewer shows them)
Windows Update received a service stop request.

The time provider NtpClient has not received response from server

Event 38
Time-Service
System log
Warning
Message and fields (as Event Viewer shows them)
The time provider NtpClient has not received response from server ….

Transitioned successfully from … to … in response to

Event 38
TerminalServices-LocalSessionManager
TerminalServices-LocalSessionManager/Operational log
Information
Message and fields (as Event Viewer shows them)
Transitioned successfully from … to … in response to ….